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Contact us

The webshop and customer service operates from Monday to Friday 09.00-17.00, with exception of Swedish Holidays.
As soon as you have placed an order you will receive an order confirmation by e-mail. Your order is normally sent the same day or the day after, depending on the time of order placement. Kindly note that all orders are subject to payment clearance and stock availability. We reserve the right that we might run out of stock.
Pre-Orders:
When placing a pre-order item - its sewn on demand. This means delivery is a bit longer than usual, but we try to work fast. Pre-Orders will have a tag on the product page - instead of "add to cart" a "pre-order now" button will appear. Information about if your item is a pre-order will also appear in your order confirmation. 
If you wish to make a change in your order or have other questions about your order please contact us as soon as possible as your order is normally shipped the same day as placed.
Returns: 
Read our refund policy here

Please do not send your purchase back to us before sending an e-mail to order@saltochsand.se requesting a return.

Send us information about:

  • order number
  • your full name
  • and the name of the products that you wish to return.
We always try to respond within 48H

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